![]() ![]() We can say responsibly that's total nonsense, and just an excuse for them to shutdown the game server. Thanks for your patience and understanding!Īnd if you still get trouble in retrieving your role back, please contact us via email. In their recent announcement, Game Hollywood claimed that the mini-client developed by 7Road for Wartune had Trojan, which would steal user information, such that it would severely threaten users' privacy and property security. Please do NOT resubmit the ticket before you receive a reply, which may cause mistakes after repeat retrieval. We are introducing new mini-client to you. In the ticket, you need to provide your Email Address (so that we can give you feedback) and some neccessary infomation about your character like Game, Platform, Server, Role Name(please type your role name precisely) and In-game Itemlock. We will answer you as soon as we can via email. Please register a 7Road platform account first and click the ‘SUPPORT’ button to submit a ticket to us. It may take some time ( within 2 days ) for us to review your ticket. And other detailed information such as your last recharge time and amount or your last login date or your approximate balance of balens or bound balens or some other images that can prove your identity would be much helpful! In the ticket, you need to provide your Email Address (so that we can give you feedback) and some neccessary infomation about your character like Game, Platform, Server, Role Name (please type your role name precisely) and In-game Itemlock Password (the password is the most important info). Dragon Awaken is a thrilling browser RPG game built around character growth, dungeon exploration and PvP features. Please register a 7Road platform account first and click the ‘ SUPPORT ’ button to submit a ticket to us. Here's the guide of how to get your role back. So we recover all gaming data and restore the game on our own platform. We insist that players' gaming experience should not be disrupted and players' interests should not be harmed because of the dispute between the developer and publisher.
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